The Australian Government is currently undertaking a broad suite of reforms in primary health care. As part of this reform process, the introduction of Stage One of a Health Care Homes model to improve care for patients with chronic and complex conditions was announced on 31 March 2016.

Under the model, eligible patients will voluntarily enrol with a participating primary health care provider known as their Health Care Home (HCH). This provider will supply a patient with a ‘home base’ for the ongoing coordination, management and support of their chronic conditions. General Practices and Aboriginal Community Controlled Health Services can serve as HCHs.

Payment for services provided under the HCH model is based on a yearly sum that is paid to the primary care provider in monthly instalments. This provides a flexibility in funding to encourage a care team approach to chronic condition management. It allows clinicians and patients to work with other providers including specialists, allied health and out-of-hospital services through use of a tailored care plan to manage the condition.

AAPM Guidance for Health Care Homes

AAPM has developed the following guidance for Health Care Homes on building an internal system to record and monitor Health Care Home activities and allocate funds.

Webinar: AAPM Health Care Homes Activity Monitoring Guide

Webinar: Health Care Homes Payment Management

Presentation slides (pdf format)


Australian Government Health Care Homes Resources

For FAQs, fact sheets, case studies and e-newsletters, go to the Department of Health's Health Care Homes  'health professionals’ page then scroll down to more information e-newsletters, fact sheets and booklets

This page is frequently updated and includes:

  • Health Care Homes information booklet
  • Minimum requirements of shared care plans fact sheet
  • Payment information fact sheet
  • Patient eligibility fact sheet
  • Stage one modelling fact sheet 
  • Health Care Homes and the quadruple aim
  • Case studies: Best practice examples of chronic disease management
  • E-newsletters — you can also subscribe to and see the latest Health Care Homes e-newsletters on the more information page.

Information for consumers and patients is available on the Health Care Homes for consumers’ page.

Information for health professionals is available on the Health Care Homes for health professionals page