Practice Manager of the Year Awards

The AAPM Practice Manager of the Year Award program recognises and rewards a Practice Manager for their contribution to the profession of Practice Management. In order to be considered for this prestigious award, a Practice Manager must demonstrate outstanding leadership and team building skills, commitment to ongoing education in practice management and in raising the profile of practice management, business planning ability, financial management ability, knowledge of relevant legislation, commitment to OH&S and excellence in verbal and written communication skills.

AAPM would like to congratulate the State and National Winners of the 2020 Practice Manager of the Year Awards.

 

2020 AAPM Practice Manager of the Year State Winners

                              NSW/ACT State Winner
                                 Rebecca Hooley

Rebecca has been working in Medical Practices since 2012. Starting her career as an Administration Assistant, she has risen through the ranks being promoted to Practice Manager and then Executive Officer answering to a Board of Directors. Rebecca is a certified Practice Manager with AAPM, has obtained her Diploma in Professional Practice Leadership and was awarded the New England North West GP Synergy Practice Manager of the Year.

 

                          QLD State Winner
                          Annette Coleborn

Annette has worked in General Practice for the past 13 years. In this time, she has worked as a Medical Receptionist, Office Manager, Book Keeper and Practice Manager; her current position of six years. Annette is passionate about providing a practice that is supportive for the health professionals and staff, financially sustainable for the Directors, and a facility that provides quality care for the community.

                           SA/NT State Winner
                               Rebecca Bright

Rebecca has worked as a Practice Manager in specialist medical practice for the last 20 years and been a member of the Australian Association of Practice Management since she started her career. Rebecca is a Certified Practice Manager with a Diploma of Practice Management, Bachelor of Organisational Leadership and she is currently studying a Master of Business Administration.

VIC State Winner
Zoe Edema

Zoe has been working as a Practice Manager at Carnegie Medical Clinic for almost 5 years. With a thirst for learning, she has a Bachelor of Arts and Diploma of Education from Monash University. She is also currently completing an Advanced Diploma of Leadership and Management through UNEP which she received as a recipient of the Avant/AAPM Scholarship program.

WA State Winner
Katrina Dow

Katrina has been working in Medical Practices since the age of 19. Starting her career in General Practice, she then became Personal Assistant/Secretary to Specialist Geriatricians for many years. In 2014, she moved to WA and four years later found herself returning to General Practice as a Practice Manager for Broome Medical Clinic. This work is truly her passion.

 

2020 AAPM National Practice Manager of the Year:

Rebecca Bright

 

Key Criteria

All current AAPM members managing a healthcare practice who meet the eligibility criteria and demonstrate exceptional skills in their role are welcome to apply.

The following are the key selection criteria for all applicants:

  • Outstanding leadership and team building skills
  • Commitment to ongoing education in practice management and in raising the profile of practice management
  • Business Planning ability
  • Financial Management ability
  • Skills in the implementation of systems to support quality care in a clinical setting
  • Knowledge of relevant legislation
  • Commitment to Occupational Health & Safety
  • Excellence in verbal and written communication skills

Eligibility

In order to apply for the Practice Manager of the Year award, you must meet each of the following eligibility criteria:

  • Currently employed as Practice Manager of a healthcare practice
  • Currently holds or is studying a qualification in Practice Management or Business Management
  • Must be a full financial individual member of AAPM or the nominated contact of a Practice membership
  • Must uphold the Code of Conduct of Australian Association of Practice Management Ltd and embrace its ethos

Note

  • AAPM Members of State Committees who meet the above criteria are eligible to apply
  • Directors of AAPM, members of Practice Manager of the Year selection panels, associate members and corporate members of AAPM are NOT eligible to apply
  • AAPM members who have been part of a Practice Manager of the Year selection panel in the past two years are NOT eligible to apply

Who can nominate a Practice Manager?

Nominations may be received from:

  • An individual
  • A Practice Manager's employer
  • A Practice Manager's colleague

National Practice Manager of the Year Recipients

2020

Rebecca Bright
SA/NT

2019

Anne Chater
Queensland

2018

Darcy Inglis
Queensland

2017

Brett Miller
South Australia

State Practice Manager of the Year recipients

NSW/ACT State Winners

2020
Rebecca Hooley

2019
Eva Castaldi

2018
Elizabeth Jones

2017
Madeline Jammal

QLD State Winners

2020
Annette Coleborn

2019
Anne Chater

2018
Darcy Inglis

2017
Karen Campbell

SA/NT State Winners

2020
Rebecca Bright

2019
Sophie Piron

2018
Jackie Genesin

2017
Brett Miller

TAS State Winners

2019
Cecily Igglesden

2018
Tanya Barrett

2017
Simon Hancock

VIC State Winners

2020
Zoe Edema

2019
Jennifer Flakemore

2018
Garry Hurst

2017
Garry Hurst

WA State Winners

2020
Katrina Dow

2019
Raelene Tully

2018
Jeni Anning

2017
Simone Dorevitch