AAPM Professional Development Program

Part of AAPM's Professional Development Program is the allocation of CPD points. Maintaining your CPD points is essential, particularly in ensuring you meet the requirements to maintain your status as an AAPM Certified Practice Manager and Fellow. AAPM has developed a guideline document to assist you in allocating points. View the guideline here

Maintain your CPD points

  • For educational programs delivered by external providers, CPD points are NOT automatically added to your membership profile. Please remember to log in to the member portal and upload any certificates you have to ensure your CPD record is kept up to date.
  • You will also need to upload documentation as proof of attendance or evidence of completion. The education provider responsible for the program will provide this for you.
  • CPD points for networking and webinar activities delivered by AAPM (i.e. not external providers) will automatically be added to your membership profile on satisfactory completion, provided you are logged in to the website when you register for the activity.Please note AAPM National Conference and Education Days are not automatically recorded.

CPD points for AAPM members on AGPAL accreditation

AAPM members are now eligible for up to 20 CPD points per accreditation cycle following the achievement of AGPAL accreditation. Classified as an external educational program, AAPM members are required to log in and use their self-service area of the AAPM website (My Membership) and add the points manually.

Read more here.

CPD points for digital health online learning modules

There are many resources available to Practice Managers and their teams to further enhance their digital competencies and implementation of digital assets. To access the modules, you will need to register for a FREE learning and development account with ADHA. You will be offered the opportunity to download a certificate of completion.

Each module is worth 5 CPD points.

View the training modules.

Best Practice Software Advance Practice Management Essentials

Course description
Using the lastest version of Bp Premier, this course is fast-paced and designed for intermediate to advanced users who are proficient with the appointment book and billing workflows. Best Practice trainers will begin by performing a deep-dive of the reporting module to give users insight into a variety of reports ranging from financial, auditing, accreditation, and analytical reports. You'll be shown how to improve your data quality through Bp Utilities and the Database Search feature, which is paramount for accreditation. In addition, the trainers will spend a considerable amount of time in the word processor window showing users how to create and manage templates, letterheads, and using the Online Directory and other third-party directories to send letters. The session will finish with the Subpoena Tool.

Target audience Designed for users who are already comfortable with the appointment book and billing workflows within the software, the course is fast-paced. Users will need to have a sound grounding within the software before attending. A good understanding of the Bp Management module and System Configuration is required for this course. Alternatively, users should complete the Reception Essentials and/or Billing courses prior to attending this course.

Duration: 3 hours

Contact Best Practice Software for more information and to enrol

Training in RACGP Standards for general practices (5th edition) for Co-Surveyors

February 2019 - ongoing

Course description
This training will go through the revised structure of the 5th edition Standards and the purpose of the new edition. It explores the explanatory notes within the Standards and what they actually mean including clarification of mandatory and aspirational Indicators. This training package is designed to screen potential new Co-surveyors and induct participants into AGPAL’s accreditation processes. By doing so, participants will have the ability to utilise their expertise and knowledge within the general practice field, to assess practices against the RACGP Standards and, in turn, address the Australian Commission on Safety and Quality Health Care quality goal for health care in Australia; that people receive appropriate, evidence-based care and that people receive health care without experiencing preventable harm. The training package includes either a one-day workshop with an online Co-surveyor assessment or a series of 4 eLearning modules with an online Co-surveyor assessment. The comprehensive online modules are facilitated by Gary Smith, a co-surveyor and Practice Manager of more than 20 years. 

Learning objectives

  • Understand the 'intent' of each of the indicators and the reason behind this approach for the RACGP Standards for general practices (5th edition)
  • Identify appropriate evidence which can be used by clients to demonstrate how a practice complies with each of the relevant Standards, Criterions and Indicators
  • Apply the RACGP Standards for general practices (5th edition) within a general practice setting
  • Conduct accreditation assessments to support the quality and safety of general practice health services in order to protect patients from harm

A number of Practice Managers engage with AGPAL to complete (as Co-surveyors) accreditation surveys for RACGP Standards 5th edition for General Practice. This training package will ensure Practice Managers are using a consistent approach to assessing the requirements of the 5th edition Indicators and quality improvement. A comprehensive needs assessment has been undertaken, and has been developed as per accreditation requirements for RACGP Standards for general practices (5th edition). Details for the vocationally registered GP involved in reviewing the content of this package can also be provided if required. The development and delivery of this activity as described above meets the relevant requirements, educational standards and criteria of the RACGP CPD Program. It has been approved for the 2020-2022 triennium.

Duration: 9 hours

Presenter: Gary Smith, AGPAL & QIP co-surveyor and, Practice Manager.

Download 'Education and Training Needs Analysis – Introduction to the RACGP Standards 5th edition AGPAL Co-Surveyor training' document

Download 'Education and Training Content Referencing–RACGP Standards 5th edition AGPAL Co-Surveyor training' document

The Advance Project for Practice Managers

Refreshed courses coming soon in 2024.

Course description

The Advance Project involves training and resources for general practice staff (GPs, nurses and Practice Managers) to enable them to initiate advance care planning and palliative care with their patients. The project is led by HammondCare working in partnership with various health organisations and universities, including Advance care planning (ACP) Australia and Caresearch.

The online training program is designed specifically for Practice Managers working in Australian general practice and provides access to a number of free resources and tools assist Practice Managers work with GPs and practice nurses and use a team-based approach to initiating advance care planning and palliative care in their general practice.

Find out more at The Advance Project.


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