Maintaining accreditation within a health care practice is one of the essential component of a Practice Manager's role.

It reflects to the patients that your practice adheres to the minimum standard expected within the health care industry and shows commitment to improve across all aspect of the practice operations.

RACGP 5th Edition Standards

The RACGP has developed Standards for general practices (the Standards) with the purpose of protecting patients from harm by improving the quality and safety of health services. The Standards support general practices in identifying and addressing any gaps in their systems and processes. The Standards were developed over a three-year period in consultation with general practitioners (GPs), Practice Managers, nurses, consumers and many other stakeholders. The process included stakeholder workshops, public consultation and piloting the Standards in Australian general practices.


AGPAL Accreditation

Australian General Practice Accreditation Limited (AGPAL) is a leading not-for-profit organisation, established in 1997 by industry members, as a provider for general practice accreditation and quality improvement services within Australia. At AGPAL, the team is dedicated to supporting Practices, Medical Deputising Services (MDS), After-Hours Services, Aboriginal Medical Services and Royal Flying Doctor Services throughout their accreditation and quality improvement journeys.

Phone 1300 362 111 to speak with the AGPAL team or visit the AGPAL website to learn more.

QIP Accreditation

Quality Innovation Performance Limited (QIP) is a not-for-profit accreditation organisation with experience spanning across the Australian health, community and human services industries. QIP accredits a diverse range of organisations including allied and specialist health services, community health and service providers, mental health organisations and many more. Participating in the process of accreditation allows your practice to demonstrate a commitment to continuous quality improvement, while engaging in activities which enhance your systems and processes, culture, and service delivery to better meet the needs of Australian consumers. 

To learn more about QIP’s accreditation programs, visit the QIP website.


Practice Hub

PracticeHub is an online Practice Management platform that integrates best practice policies and procedures, a secure document management system, including a templates library, personalised training and compliance modules, and customisable registers. PracticeHub understand the complexities and risks of running a practice, having seen first-hand how gaps or failures in practice systems and processes can contribute to poor patient outcomes, complaints or legal actions against a practice. Their mission is to make practice management simpler, safer and more efficient.

If you want to experience how PracticeHub can take your practice operations to the next level contact them for a demonstration or call 1300 968 636.

Quality Practice Accreditation

Quality Practice Accreditation is Australia’s only independent accreditation provider who specialises in general practice accreditation. Accreditation with QPA engages clients in an ongoing cycle of feedback and quality improvement, and every practice is assigned a dedicated Quality Accreditation Manager who will provide support and guidance every step of the way. Practices are assessed against the RACGP's Standards for general practice, currently 5th edition, and benefit from access to their bespoke Connect system, specifically designed and built to provide a seamless and intuitive accreditation experience. 

For more information visit the Quality Practice Accreditation website or call 1800 188 088 to speak with their team

Dental Practice Accreditation

As a Practice Manager, achieving accreditation provides policies, procedures and a framework that governs the practice and provides assurance to patients, the community and colleagues that your practice is committed to safety, quality and excellence. Accreditation for private dental practices is voluntary and conducted through a desk-top audit process. This means no one will come to your practice to assess you, rather you submit evidence to demonstrate compliance against set criteria.

If you are interested in getting your practice involved with accreditation, please contact your state/territory branch of the Australian Dental Association or email



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