External Events Allocated AAPM CPD Points

AAPM Professional Development Program

Part of AAPM's Professional Development Program is the allocation of CPD points, which assists members in reaching and maintaining their professionally recognised status as AAPM Certified Practice Managers and Fellows. AAPM has extended this service to educational programs external to AAPM to allow AAPM members to account for their participation in such courses.


  • For educational programs delivered by external providers, CPD points are NOT automatically added to your membership profile. You will need to use the self service area of the website and add them manually. More information & instructions.
  • You will also need to upload documentation as proof of attendance or evidence of completion. The education provider responsible for the program will provide this for you.
  • CPD points for programs/events delivered by AAPM (i.e. not external providers) will automatically be added to your membership profile on satisfactory completion, provided you are logged in to the website when you register for the event.



The Practice Manager Communication Triangle webinar

1 hour seminar. 1-2 pm, 17 July 2019.

Communication, Team building and Change Management are challenges that all Practice Managers face. This practical, one-hour webinar is designed to help attendees understand these from different channels (GP/Practice Staff/Patients). This process will leave participants with practical steps to:

  • Identify specific communication needs for the various roles at your practice
  • Implement practical strategies to develop towards a culture of effective communication.

Course Presenter: Dan Aubin

More information and registration

Health Informatics Society of Australia

 Monday 12 - Wednesday 14 August 2019 (19 hours)

Learn how to better engage with digital technologies in healthcare to run practices, ensure patient care is more accessible to rural and remote areas. Practice Managers will gain knowledge on better decision making from health data to provide better healthcare.

Learning objectives:

  • Understand the role of digital health as a critical part of the future of healthcare
  • Learn about innovations connecting consumers and clinicians in an evolving digital world
  • Gain an understanding of digital health literacy for consumers and clinicians
  • Obtain insight into cybersecurity and innovations urgency

For registrations, click here

Download the program

Private Practice and Medico-Legal Conference: Hitting the mark in private practice

Friday 30 August (5.75 hours) - Saturday 31 August (5.2 hours) 2019

The Private Practice and Medico-Legal Conference provides practical break-downs and solutions on current private practice and medico-legal issues applicable to practice managers, to assist with the day-to-day operation of a private practice.

Learning objectives:

  • Medicare essentials for Practice Managers
  • Mandatory reporting - what does it really mean for treating practitioners?
  • Dealing with challenging workplace situations - overview of the relevant laws, policy framework and best practice
  • Workplace contract law
  • End of life law for clinicians

For registrations, click here

Download the program

Care Plans & Health Assessments Masterclass Roadshow

2 x 6 hour days - June 25 & 26, July 16 & 17, August 20 & 21, September 24 & 25

Join Hotdoc as they take a deep dive into how to create meaningful care plans and health assessments in general practice. Concentrating on the top 3 health assessments (chronic disease prevention and management, PIPs and SIPs, and financial viability) we’ll spend two full days exploring the components that make the biggest difference to patient health outcomes. 

Learning objectives:

  • Identify the most important components and Medicare audit requirements of each health assessment and chronic disease items
  • Describe key areas that make the biggest difference to patient health outcomes
  • Outline how to set up an effective practice system to engage patients
  • Explore key elements needed in practice templates to perform efficient assessments and management plans

Practice managers will be able to learn from the presenters and from peers about effective strategies to implement proactive health promotion and chronic disease management systems in General Practice.

Presenter: Magali De Castro RN

6hrs each day. 12hrs total.

For registrations click here

Download the program

ProMBS workshops: Maxmise Benefits course

6.5 hours - 29 June - Brisbane, 21 September - Adelaide, 16 November - Melbourne


This course is now available through online webinars:
ProMBS Online Series June 2019 - set of three webinars on 18/6, 26/6 and 1/7
ProMBS Online Series Oct 2019 - set of three webinars on 8/10, 15/10 and 22/10


Medicare Benefits Schedule (MBS) is a key driver of the way health services are delivered into the community. This make up a large portion of Australian General Practitioners’ income, hence the importance to ensure that MBS billings are accurate and reflect the services that have been provided by the General Practitioner. The Medicare Benefits Schedule Review Taskforce was established in June 2015 by the Minister for Health, the Hon Sussan Ley MP, following feedback from clinicians and the broader community that certain items on the MBS did not reflect clinical best practice and that the Schedule included anomalies that in some cases were creating distortions in services provided.One of the four major issues that were identified as important to consider as part of the Review was the general concerns about the complexity and lack of transparency associated with MBS arrangements. As practice managers play a critical role in ensuring that the practices' MBS billing is appropriate and accurate, they will benefit greatly from this workshop.

Learning objectives

  • Apply defensible and appropriate billing strategies for the purposes of Medicare
  • Develop sustainable Medicare billing practices to enable maximum time spent with patient to support safe and high quality patient care
  • Identify appropriate resources and forums to improve application of Medicare Benefits Schedule
  • Apply clinical and administration framework for specific MBS item numbers, including aged care and chronic disease management

To register visit https://prombs.com.au/scheduled-events/

Download ProMBS – Maximise Benefits - Program Outline

RANZCO Practice Managers' Conference

Saturday 9 - Monday 11 November 2019, 8:30am - 5:45pm each day


The conference brings a plurality of interests and perspectives to a single location and we hope you take advantage of this opportunity and contribute, through discussions and interactions, to the development of new ideas and new directions.

Presenters: David Wenban, Colleen Sullivan, Marion McKay, Angela Mason-Lynch and many more.

Learning objectives:

  • Learn to be a more effective communicator
  • Become familiar with emerging HR and legal Issues
  • Learn how to manage unsatisfactory performance

For registrations, click here

Download the program

The Advance Project for Practice Managers

Up to 2 hours - 2019-2020 ongoing e-learning program

The Advance Project involves training and resources for General practice staff (GPs, nurses and practice managers) to enable them to initiate advance care planning and palliative care with their patients. The project is led by HammondCare working in partnership with various health organisations and universities, including Advance care planning (ACP) Australia and Caresearch.

Learning objectives:

Module 1: An introduction to advance care planning and palliative and supportive care

  • Discuss the importance of advance care planning, palliative care, and supportive care
  • Describe the role of general practice in initiating advance care planning and its benefits for patients and carers
  • Explain the role of general practice in the early identification and assessment of patients’ palliative and supportive care needs
  • Describe the role of general practice in identifying and assessing carers’ supportive care needs.

Module 2: An introduction to the Advance ProjectTM and resources

  • Explain how evidence-based tools can be used to identify patients suitable for advance care planning discussions and assessment of palliative and supportive care needs
  • Describe the benefits of using a systematic approach to initiating advance care planning and palliative care
  • List the Advance ProjectTM resources that are available to support general practitioners (GPs) and general practice nurses to initiate advance care planning discussions and palliative and supportive care needs assessment
  • Describe how to access the Advance ProjectTM resources at your general practice

Module 3: Successful integration of the Advance ProjectTM resources into your general practice.

  • Introduce the Advance Project™ to staff in their general practice
  • List strategies to facilitate successful integration of the Advance Project™ resources and assessments into their general practice
  • Identify potential barriers and consider strategies to overcome implementation barriers at their general practice.

The program is designed specifically for practice managers working in Australian general practice and provides access to a number of free resources and tools assist practice managers work with GPs and practice nurses and use a team-based approach to initiating advance care planning and palliative care in their general practice. Free training opportunities involve both online training as well as individual tele-mentoring from an experienced palliative care nurse to support implementation of tools and resources into everyday clinical practice. Upon completion of the three modules the training will count towards participants’ professional CPD requirements. Training certificates will be issued upon completion of each module.

Up to 2 hours

Presenters: Online learning, Self-paced

To register visit www.theadvanceproject.com.au

Download the program


Dementia Care Training and Education Program

Ongoing (online)

This resource provides valuable insight into the management and support of Dementia patients for Practice Managers and reception staff. Improves knowledge and confidence to interact with Dementia patients and their families/carers. Gives an understanding of the GP's role in managing Dementia. Earlier diagnosis of Dementia assists in planning and providing support and resources for the practice to manage patients with Dementia.

Improves ability to recognise dementia symptoms in patients, allowing for earlier diagnosis of the condition. Improves awareness of community resources and support services available for dementia patients. Improves ability and confidence of health professionals in supporting and managing Aboriginal and Torres Strait Islander dementia patients.

More information & registration

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