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Help your patients know when to claim online

If you claim a Medicare benefit for a patient, remind them they don’t need to submit a claim online to get their benefit.

The Department of Human Services made changes to improve patients’ Medicare online accounts. Patients can now claim a rebate for all items and the claiming process is easier. 

Since the Department made these changes, more people are submitting their claims online, but they’ve noticed some patients are claiming benefits for services the practice has already claimed for them. 

If your practice claims benefits for patients, please let your patients know you’ve submitted their claim and they don’t need to do anything else to get their benefit. 

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(Source: Department of Human Services)

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AAPM is a not-for-profit, national peak association recognised as the professional body dedicated to supporting effective Practice Management in the healthcare profession.

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