As Australia’s largest doctor-owned mutual, we see the ever-increasing complexities our members face in running a successful practice every day. In response to these growing demands, we have developed a comprehensive suite of tailored products and services that all work together to make running a practice easier, safer and more efficient. Our suite of practice solutions provide practice owners with the peace of mind in knowing that Avant will be there to protect their interests. We believe that by supporting our members and their practices in this way, they can focus more on what they do best – delivering excellence in healthcare.


Best Practice is a leader in the development, marketing & support of quality medical software products for Australasian medical practice.

A private company driven by engagement with its users, Best Practice has remained true to its founding principles of supporting doctors and other allied health and medical professionals, evolving to meet the changing needs within Australasian healthcare. All by keeping in touch with our users!

This policy has earned the company a reputation in the market for quality products, excellent customer service and user engagement. It has also helped Best Practice experience exponential growth over its lifetime, culminating in the opening of our purpose built national headquarters, one of the most sophisticated “nerve centres” dedicated to Medical Information Technology in the nation. It was designed to provide the ideal environment for our highly skilled team working on the three essential threads of Bp’s business – Research, Development and Customer Support. This resource of expertise has allowed Bp to acquire two additional respected software companies operating in Australia and New Zealand, broadening Bp’s customer base to include Specialists and Allied Health Professionals.

Visit our library of over 140 videos to help users navigate Bp Premier & Bp, and get the most from their practice management system.

Written articles for Bp Premier customers, including new functionality, industry updates, helpful tips and tricks, news from integration partners and more.

For users of any Best Practice Software product or service, keep up to date on healthcare industry news, insights from our in-house doctors, news from integration partners, helpful tips and guides, company announcements and more.



Healthsite is a practice efficiency tool using technology and marketing expertise to save practices costs, time and effort as well as increase revenue to clinics by engaging patients through digital marketing campaigns in your local community.

Healthsite has been in operation since 2009, founded by Lachlan and Missy McPherson who have translated their strong family values into their daily business operations. Since inception Healthsite has grown to now look after over 700 practices across the country and 3500 practitioners.



MedicalDirector has been supporting healthcare professionals and improving health outcomes for over 25 years. At MedicalDirector, we believe technology can enable better patient care. By equipping your people and practice with intuitive software solutions in the cloud, together we can enhance clinical decision-making, patient experience and health outcomes.

Media release: MedicalDirector revitalises GP care plan use in Australia

HotDoc was founded in 2012 by Dr Ben Hurst, who saw the opportunity to streamline how practitioners and patients communicate. With a wide range of features assisting with practice efficiency and growth, HotDoc has become Australia’s largest patient engagement platform, trusted by over 18,000 GPs with 1 in 4 Australian's booking their doctor's appointments via HotDoc.








National Accreditation Partner

Quality Innovation performance Limited (QIP) is a not-for-profit accreditation organisation with experience spanning across the Australian health, community and human services industries.

QIP accredits a diverse range of organisations including allied and specialist health services, community health and service providers, mental heath organisations and many more.

As a not-for-profit organisation, QIP continuously reinvests back into the business to ensure clients are appropriately supported with tools and resources, a dedicated Client Liaison team and access to user-friendly systems and processes to make the accreditation process as streamlined as possible.

Contact our QIP team to learn more:
P: 1300 888 329




National Finance Partner

With over 60 years of experience advising and guiding practitioners in the medical field, we offer specialised services to help you bring your financial future into focus.We have an intimate understanding of the specific requirements of the medical industry and the issues confronting it.

Our specialist medical services team provides expert accounting, taxation and business advice to the full range of medical practitioners including specialists, GPs, practice managers and consultants.

Visit to find out how we can help you.





St John Ambulance is Australia’s leading provider of first aid services, training and  equipment and is a trusted organisation with over 135 years of service to the community.  St John Ambulance is a registered charity and dedicated to empowering people to save lives through first response as a certified Social Trader active in all States and Territories across Australia. 

Each year, St John Ambulance delivers 1.2 million hours of voluntary community service, trains 500,000 people in first aid and CPR and treats over 100,000 people in Australia at public events.

National Accreditation Partner

Australian General Practice Accreditation Limited (AGPAL) is a leading not-for-profit accreditation provider. Here at AGPAL, we are dedicated to servicing and supporting general practices, Medical Deputising Services (MDS), After-Hours Services, Aboriginal Medical Services and Royal Flying Doctor Services throughout their accreditation and quality improvement journeys.

Our team is dedicated to providing practice staff with personalised support and access to a range of practical resources and online learning tools relevant to the accreditation process and the practice environment. Based on client feedback and our years of experience, we have refined the accreditation process to assist practices with understanding required actions, while ensuring a smooth accreditation experience.

Contact our AGPAL team to learn more:
P: 1300 362 111



UNE Partnerships is a leader in online vocational education with over 30 years of experience in distance and online delivery with a genuine commitment to practical and applied learning.

We also have an established position as a provider of choice for the health and medical training sectors, as exemplified by our 30-year partnership with the Australian Association of Practice Management (AAPM).

Through this partnership and close collaboration with industry, we have developed a comprehensive suite of nationally recognised qualifications, designed to support the specific requirements of general, dental and specialist medical practices.

Discounts are available to AAPM and PMAANZ members and most programs attract CPD points. Please visit the AAPM or UNE Partnerships websites to learn more.





Affiliated Partners

Expressions of interest – Seeking practice managers interested in improving data quality in general practice

The Australian Digital Health Agency is keen to engage practice managers and seek their input into resources focusing on maintaining consistent data quality in general practice. We would also like to invite practice managers interested in partaking in panel discussion(s) and would encourage you to submit your expression of interest to Provider Adoption team at by 9 February 2021. We anticipate these engagements may take between 45-60mins/week for 2-3 weeks, and the team will be happy to work around your commitments.

We recognise your busy schedule and commitments and will reimburse you for your time ($70/hour), aligned with the Agency’s remuneration policy. Please do not hesitate to reach out to Provider Adoption team, if you require any further information or have any questions.