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Department of Human Services : Upgrading their digital health and aged care channels

The Department of Human Services (DHS) delivers services and payments on behalf of the Department of Health and the Department of Veterans’ Affairs (DVA) for the Medicare Benefits Scheme, Australian Immunisation Register, the Pharmaceutical Benefit Scheme and Aged Care.

In the 2017-18 Budget, DHS received funding to enhance, stabilise and consolidate the existing health and aged care payments channels.

Their vision is to deliver secure and up-to-date industry standard technology to protect Australia’s health and aged care information, now and into the future.

To do this, they will upgrade the following channels:

  • Medicare Online
  • Australian Immunisation Register - via Medicare Online
  • Department of Veterans’ Affairs - via Medicare Online
  • PBS Online
  • Aged Care

And replace existing Client Adaptor, Enterprise Server Adaptor and Server Adaptor technology with web services technology.

The above channels will also be moved from Public Key Infrastructure (PKI) security and be replaced with an authentication system called Provider Digital Access (PRODA). This change won’t impact organisations using a NASH PKI certificate for healthcare provider organisations to authenticate to the Healthcare Identifiers Services and the My Health Record system.

From late November 2019, DHS will start communicating to all health and aged care professionals by either letter or email, advising them of the upgrades and their next steps.

Click on the Attachment to read more about how this will affect you and your practice. 

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