Part of AAPM's Professional Development Program is the allocation of CPD points, which assists members in reaching and maintaining their professionally recognised status as AAPM Certified Practice Managers and Fellows. AAPM has extended this service to educational programs external to AAPM to allow AAPM members to account for their participation in such courses.


  • For educational programs delivered by external providers, CPD points are NOT automatically added to your membership profile. You will need to use the self service area of the website and add them manually. More information & instructions.
  • You will also need to upload documentation as proof of attendance or evidence of completion. The education provider responsible for the program will provide this for you.
  • CPD points for programs/events delivered by AAPM (i.e. not external providers) will automatically be added to your membership profile on satisfactory completion, provided you are logged in to the website when you register for the event.


Practice Managers Workshop - Festive Friday

Friday 7th of December, 2018

To provide Practice Managers with ongoing education and skills in the areas of best practice in Registrar assessments, Bullying and Harassment, Managing Difficult conversations and feedback to Registrars. It will strengthen their ability to build a strong values based culture within their practice. The course will involve attendee participation with feedback opportunity.

Course Presenters: Dr Simon Hay, Mr Gary Edwards and Mr Glen Wallace

For more information & registration call 08 8490 0400



Certificate IV Practice Management Webinar Education Program (UNEP)

(3 CPD Points per module/webinar)

This is a series of 10 webinars to support the learning within the Certificate IV in Business and Certificate IV in Leadership and Management offered as customised operational practice management courses by UNE Partnerships.

  • Assess the role that risk management plays in a 21st century practice
  • Lead and communicate with a diverse team of people to more effectively achieve the best results for your practice
  • Understand the financial aspects of the practice as a business, especially the information conveyed in financial statements
  • Apply basic marketing techniques to attract new patients
  • Analyse client/patient needs and develop strategies to improve services in response to change

This qualification is suited to applicants who are responsible for the operational management of a practice, and working under the guidance of a practice manager or principal

  • Supported learning environment
  • Course theory applied to real world Practices
  • Designed for any health practice staff, professionals, principals and students
  • Dedicated Assessment assistance
  • Experts that assess the course deliver the training

For more information and to register your interest or apply CALL UNEP on (02) 6773 0020

Dementia Care Training and Education Program

Ongoing (online)

This resource provides valuable insight into the management and support of Dementia patients for Practice Managers and reception staff. Improves knowledge and confidence to interact with Dementia patients and their families/carers. Gives an understanding of the GP's role in managing Dementia. Earlier diagnosis of Dementia assists in planning and providing support and resources for the practice to manage patients with Dementia.

Improves ability to recognise dementia symptoms in patients, allowing for earlier diagnosis of the condition. Improves awareness of community resources and support services available for dementia patients. Improves ability and confidence of health professionals in supporting and managing Aboriginal and Torres Strait Islander dementia patients.

More information & registration

Developing and evaluating a set of standards to promote quality and safety in Australian general practice

This six-hour activity is being run by RACGP and AGPAL in partnership. It is being offered to GPs and their practice teams through an EOI process or an invitation from AGPAL. AAPM members who are involved with their GPs in this program are able to obtain 12 CPD points as an outcome of their participation.

More information & registration

Health Care Homes Online Training Modules (AGPAL)

These six online training modules are currently only available for practices participating in the stage one rollout of the Health Care Homes model.

Completing ALL modules will earn 97.5 AAPM CPD points. Individual modules attract different numbers of CPD points as follows:

  • Module 1: Introduction to Health Care Homes (7.5 points)
  • Module 2: Engaged leadership (10 points)
  • Module 3: Patient enrolment and payment processes (10 points)
  • Module 4: Data-driven improvement (7.5 points)
  • Module 5: Team-based care (12.5 points)
  • Module 6: Developing and implementing the Shared Care Plan (5 points)
  • Module 7: Patient-team partnership (10 points)
  • Module 8: Comprehensive and coordinated care (7.5 points)
  • Module 9: Prompt access to care (10 points)
  • Module 10: Population Management (7.5 points)
  • Module 11: Quality primary care into the future (10 points)

If your practice is taking part in stage one, please contact your local PHN for more details and to register.