Medical Receptionist - Malvern
A new opportunity for a medical receptionist is available in Family Health Clinic Malvern. We are looking forward to welcoming new members to the team to ensure a high quality of care to our patients. Appealing remuneration is considered for the experienced candidates.
Job Category:
Receptionist
RECEPTIONIST
Family Health Clinic Malvern is looking for an enthusiastic casual receptionist to join our busy team. The successful applicant must have proven interpersonal skills, organisational skills, excellent customer service skills, a high level of computer skills and the ability to work under pressure in a challenging and changing environment.
Casual to start with the ability to work on Saturdays a must, opportunity to move to full-time.
Practice Hours:
Monday - Friday 8:30am - 8pm
Saturday & Sunday 9am -1pm
Duties and Responsibilities:
- First point of contact for the business providing timely, professional, friendly and empathetic customer service both in person and over the telephone.
- Ensure patients’ needs in terms of immediate and on-going care are met before and after consultation
- Accurately process patient payments via cash, eftpos, and direct bill transactions
- Communicate effectively with patients, doctors, practice nurses, management and other support staff at all times.
- Responsible for day to day accounting re: practice management billing software (Best Practice)
- Perform routine office tasks such as sorting incoming mail, filing, photocopying, faxing, scanning and any other office errands as required.
Essential Criteria:
- Previous experience in receptionist either Medical or other
- Demonstrated organisational and administrative skills
- Excellent written and verbal communication skills
- Ability to communicate comfortably and effectively with the diverse community service by this Medical Practice
- Excellent telephone manner
- Ability to accurately record and transfer messages
- Demonstrated high level of computer skills, Best Practice clinical software and HotDoc online booking system.
- Demonstrated ability to multi-task and work under pressure
Desirable Criteria:
- Knowledge of Best Practice and HotDoc an advantage
- Previous experience within the medical industry
- A customer service background, prior experience in Reception highly desirable.
Payment
The remuneration is negotiable and depends on the years of experience and knowledge of the candidate.
If you meet the essential criteria, we look forward to receiving your application for this great role. We are keen to support you and your future career opportunities and welcome your responses.
Should you have any enquiries about this position, please do not hesitate to contact Dr. Nadim on (03) 7033 0288 during business hours. Alternatively, you can send an email with your resume to vacancies@familyhealthclinics.com.au