Practice Managers have reported that one of their most pressing pain points is claims management, in particular the claims rejection process.
Medibank has prepared, in close consultation with AAPM Members, a Rejection Code Management Tool as a helpful resource to address these issues. The tool lists the most common rejection codes and provides you with strategies to resolve the rejections.
Medibank is committed to improving Practice Managers’ experience in their day-to-day interactions with the business. This Rejection Code Management tool is the first of several resources Medibank is planning to develop in partnership with AAPM to support Practice Managers.
If you have any feedback about the tool, please contact AAPM Head Office.
Download Rejection Code Management Tool