Australian Association of Practice Managers Ltd

AAPM Members $220, Non-Members $330

PRODUCT DESCRIPTION

The AAPM Practice Manual has been developed in direct response to the growing demands from AAPM members in the healthcare sector. No practice manual can be everything to everyone, but this one is an invaluable tool which provides much of the information needed to run a successful business in today's ever-changing environment.

• Best practice principles have been adopted
• A flexible document
• An essential part of a staff training program
• Advice on how to customise it for your practice
• Existing practice procedures can be incorporated into the manual
• Available on CD

Contents Include:

• Practice profile (background, mission statement, objectives, hours, structure)
• Obtaining a focus in the practice information, appointment scheduling, client relations, promotion and information, documents)
• Staff (recruitment and selection, recruitment strategies, selection process, conducting interviews and appointment, induction, employee handbook)
• Remuneration (pay reviews, superannuation, workers compensation, leave, staff records and job description, work organisation, teamwork, staff training, future staffing planning, grievance process, termination, industrial relations, documents)
• Operations and equipment (building, reception and office, equipment and furniture, office procedures, record management, documents)
• Finance and accounting (systems, accounts payable and receivable)
• Budgeting and strategic planning
• Taxation
• Insurance
• Understanding accreditation and quality assurance
• Workplace health and safety
• ACCC issues
• Contacts and references

To order your copy of 'The Guide', please click here